‘Twas the night before Halloween and Envision was stirring With plenty of glasses that had a strong yearning To get out on the town, to go strut their stuff. But Envision was closed; to get out would be tough. The frames began talking, conspiring with each other The OGIs tried opening one window, the Silhouettes, [...]
Since the mid 90s, over 28.3 million people have had LASIK surgery for vision correction and that number is growing by 700,000 every year. Patients often jump for the possibility of “waking up with perfect vision” ;and in the last few years, flashy advertising, celebrity endorsements and lower prices have made this procedure even more [...]
To dovetail on my last blog post, "Envision Eyecare's Approach to Customer Service," this entry will describe how our philosophy on customer service extends into the realm of patient care. Working in several practices before starting my own, I came to recognize consistencies in patient complaints about their past care. They centered on not understanding [...]
